Summary — What This Notice Covers
This notice explains how TreasuredTale protects children's information, what data we collect, what we do not collect, parental rights, and how to request deletion. It applies to all visitors and customers worldwide.
1. Our Commitment to Children's Privacy
TreasuredTale is committed to providing a safe, secure, and responsible online experience for all users. We do not knowingly collect, store, or process personal information from children without proper consent as required by law.
This notice is designed to comply with:
- COPPA (United States Children's Online Privacy Protection Act);
- GDPR & UK GDPR (EU/EEA/UK child data protection rules);
- Global children's data regulations;
- Best-practice safety standards.
2. Age Requirements
Depending on your location, children's privacy laws require different minimum ages:
- United States (COPPA):
We do not knowingly collect personal information from children under 13. - European Union / EEA / UK:
We do not knowingly collect personal information from children under 16, unless a member state sets a lower age (never below 13). - Rest of the World:
We follow the most protective standard applicable to your region.
If you believe a child has provided information to us without proper consent, contact us immediately at support@treasuredtalestore.com so we can delete it.
3. What Information We Do Not Collect
We do not knowingly collect:
- Names of children;
- Addresses or contact information from minors;
- Photos of minors directly uploaded by children;
- Birthdates;
- Payment details from minors;
- Location/geolocation data from minors.
We also do not use children's data for marketing, advertising, or profiling.
4. Personalization Information Provided by Adults
Because TreasuredTale offers personalized gifts, adults sometimes submit children's names, photos, or dates as part of product customization.
Examples:
- A parent enters a child's name for a necklace;
- A customer uploads a child's photo for a keepsake;
- An adult provides birthday dates for engraving.
In all such cases:
- This information is submitted voluntarily by an adult;
- It is processed solely to fulfill the order;
- It is not used for marketing or advertising;
- It is protected under our Privacy Policy.
We do not collect children's information directly from minors.
5. How We Protect Children's Data
Any child-related data supplied by an adult (e.g., name for engraving) is:
- Encrypted during transfer;
- Stored securely;
- Retained only as long as necessary for order fulfillment;
- Never sold or shared for advertising;
- Deleted according to our retention schedule.
We use Shopify's secure infrastructure and industry-standard safeguards.
6. If We Discover a Child's Data Was Collected
If we become aware that a child's personal information was collected without required consent:
- We delete the information promptly;
- We disable the account or order if needed;
- We notify the parent/guardian (when contact is possible);
- We take internal steps to prevent future occurrences.
This is required by law and fully enforced.
7. Parents' & Guardians' Rights
Parents/guardians have the right to:
- Access the data submitted;
- Request deletion;
- Request correction;
- Withdraw consent (if any was provided);
- Request details about how information was used.
To exercise these rights, contact:
support@treasuredtalestore.com.
We respond within the legally required time.
8. Data Retention
Any personalization data containing children's information (submitted by an adult):
- Is stored only as long as needed to fulfill the order;
- May remain in order history for fraud prevention and tax compliance;
- Is deleted or anonymized when no longer required.
For more on retention, see our Privacy Policy.
9. No Targeted Ads Involving Children
We do not:
- Use children's data for targeted advertising;
- Track minors across websites;
- Sell/share children's personal information;
- Use personalization inputs to build profiles.
10. Contact Us
If you believe we have collected children's information improperly, or if you want to exercise parental rights:
- Email: support@treasuredtalestore.com
- Subject line: "Children's Privacy Request"
We take these requests with the highest priority.
Last Updated: August 15, 2025
Version 3.0