Jewelry Care & Allergy Guide

Everything we are asked about how our jewelry wears, how to look after it, and what it is made of. Every answer below is the same one our support team gives.

Does stainless steel jewelry tarnish?

• It's fine to get our jewelry wet. Wear it in the shower or while swimming, just make sure to dry it afterwards.
• If the item becomes dirty or tarnishes in some way, clean it using plain soap and water - drying with a soft cloth.
• Before storing the item, make sure it's fully dry and is not stored in a moist environment. When storing, avoid storing it mixed amongst other jewelry, as the tarnish on those pieces may spread and damage the item.
• While wearing, avoid exposure to chemicals (including cleaning agents), and avoid wearing in environments where the item may be knocked.

Is your jewelry hypoallergenic and safe for sensitive skin?

316L stainless steel is low reaction, with minimum nickel content.

For peace of mind, customers sensitive to nickel can pick a product that's finished with 14K or 18K Gold, as these don't react.

What is your jewelry made from?

Most jewelry items are made from 316L Surgical Grade Stainless Steel.

Some products have a Gold finish option. 14K products are plated with Rhodium, while 18K products are plated with real 18K yellow gold.

Will the gold finish wear off?

We use a high quality electroplating process that means it doesn't rub or flake away easily. The same care advice above applies: keep it dry, keep it away from chemicals, and store it on its own.

Still have a question? Our full FAQ covers personalization, sizing, engraving and delivery, or you can contact us and we reply within 24 hours.