1. Our Accessibility Commitment
TreasuredTale is fully committed to providing a barrier-free and inclusive online experience for all users. We follow recognized accessibility principles, continuously test our website, and take active steps to remove accessibility barriers whenever possible.
We take several steps to ensure our website remains accessible and user-friendly for everyone, including:
- We design, develop, and maintain our website, digital content, and overall online experience in alignment with the Web Content Accessibility Guidelines (WCAG).
- We regularly review our site to improve keyboard navigation, color contrast, text size, and alt text for images.
- We partner with trusted Shopify apps and tools that support accessibility best practices.
1.1 Scope of This Statement
This Accessibility Statement applies to our website and digital services. It does not cover the physical accessibility of products or packaging.
2. Accessibility Standards
We strive to meet:
- WCAG Level AA guidelines;
- ADA Title III best practices;
- Ongoing accessibility monitoring.
3. Accessibility Features
To support accessibility, we ensure:
- Clear page structure and headings;
- Logical tab ordering;
- High-contrast text;
- Alt text for meaningful images;
- Keyboard navigability;
- Descriptive link labels;
- Accessible forms;
- Responsive design for all devices.
4. Accessibility Limitations & Disclaimer
While we strive to make all pages and content fully accessible, some areas may not yet fully comply with WCAG AA standards. This may occur due to third-party integrations, legacy content, or technical constraints. We are actively identifying and correcting these issues.
4.1 No Legal Waiver / Not a Guarantee of Perfection
While we actively strive for accessibility, no website can guarantee perfect compatibility with every assistive technology, browser, or device. This statement does not constitute a legal warranty but represents our good-faith effort to improve accessibility continuously.
5. Browser & Assistive Technology Compatibility
Our website is designed to be compatible with major browsers (Chrome, Safari, Firefox, Edge). Older or unsupported browsers may not provide a fully accessible experience.
5.1 Assistive Technology Compatibility
Our website is regularly tested with common assistive technologies such as screen readers (e.g., NVDA, VoiceOver), keyboard-only navigation, and zoom/text-resize tools to help ensure broad compatibility.
6. Third-Party Integrations
Some parts of the site rely on third-party apps (Shopify, payment processors, review widgets). While we encourage all partners to follow accessibility standards, we do not control their platforms or code and therefore cannot guarantee their accessibility.
We continuously work with trusted partners who prioritize accessibility, but certain systems, features, or content outside our direct control may not fully meet the same standards as the rest of our website.
7. Continuous Improvement Commitment
We regularly test our website using:
- Browser accessibility tools;
- Automated scanners;
- Manual usability reviews.
Accessibility is not a one-time project — it is an ongoing improvement process for our store. We continually evaluate and enhance our website for all customers as guidelines evolve and new accessibility tools become available. We also welcome your feedback and suggestions.
7.1 Ongoing Monitoring Tools
We also use accessibility browser extensions, screen-reader simulations, and automated WCAG scanning tools to detect and fix accessibility barriers on an ongoing basis.
7.2 Planned Enhancements
We are actively exploring new tools and technologies to improve accessibility across all devices, assistive technologies, and browsing conditions.
8. If You Need Assistance
If you have difficulty accessing any part of our website, please contact us:
support@treasuredtalestore.com.
8.1 Priority Handling of Accessibility Requests
All accessibility-related messages are treated with the highest priority. We will acknowledge your request within 24 hours and begin addressing the issue as quickly as possible. We provide a full response or update within 72 hours.
8.2 Alternative Contact Methods
If email is not an accessible communication method for you, we will accommodate alternative contact options upon request. Simply notify us, and we will arrange a suitable communication channel.
8.3 Alternative Formats Requests
We can provide policy pages, documents, or instructions in accessible alternative formats (such as plain-text, large-print, or screen-reader optimized PDF) upon request.
8.4 Reasonable Accommodations
If you require a reasonable accommodation to access any part of our website or services, we will make every reasonable effort to support your request promptly. Simply contact us and we will work together to find the most accessible solution for your needs.
8.5 No-Cost Accessibility Assistance
Accessibility support is always provided free of charge. You will never be asked to pay for accessibility accommodations, alternative formats, or assistance accessing any part of our website.
9. Related Policies
- Terms & Conditions;
- Privacy Policy;
- Cookie Policy;
- Warranty Policy;
- Shipping & Delivery Policy;
- Returns & Refund Policy;
- Do Not Sell or Share My Personal Information.
Last updated: August 15, 2025
Version 3.0
